Privacy Policy

Privacy Policy
Effective Date: [Insert Date]
At Eli Cloud solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our web and cloud services. Please read this policy carefully.
By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect two types of information when you use our website or services:
1.1. Personal Information
Name
Email address
Contact information (e.g., phone number, address)
Billing details (e.g., payment information)
1.2. Non-Personal Information
Browser type
IP address
Device information
Operating system
Usage data (pages visited, time spent on the website, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:
Service Delivery:
To provide, maintain, and improve our web and cloud services. Customer Support: To respond to your inquiries, support requests, or troubleshoot issues.

Communication:

To send updates, promotions, or notifications regarding our services.

Security:

To detect and prevent unauthorized access, fraud, or other illegal activities.

Analytics:

To analyze user behavior and improve the functionality of our website and services.

3. How We Share Your Information

We may share your information in the following situations:

Third-Party Service Providers:
We may share your information with trusted third-party vendors who assist in providing our services, such as payment processors or hosting services.

Legal Obligations:
We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.

Business Transactions:
If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Security of Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and enable us to provide a more personalized experience. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

6. Your Data Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request in a timely manner.

7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Eli Cloud Solutions
Email: [email protected]
Phone: +256700982895